We’re all passionate about our business and here to help.

We believe broker relationships with our Underwriters are really important and our teams are at your service so please contact us as often as you like.

Senior Team



John has over 29 years’ experience working in the Commercial Insurance industry including senior underwriting and management roles for Norwich Union, Lloyd’s syndicates and London Market Insurers. More recently he has worked in the MGU sector as Deputy Managing Director for Ingham Underwriting, expanding his areas of knowledge to include Marketing, Product Development and System build.

John Mason

Underwriting Director

T: 07887 717 325

Clive has been involved in Commercial Insurance for over 25 years and previously worked for Commercial Union, CGU and Aviva in various underwriting and training roles throughout the UK. He joined Thistle in 2002 and he is responsible for managing various commercial binders on behalf of authorised Insurers and Lloyds’ syndicates.

Clive Pendrell

Liability Product Manager

T: 01902 392916

Andy has almost 25 years under his belt now as an insurance professional, with the first 12 years or so being in the Broking sector. Andy has worked for Thistle for 12 years, during which time he has been an Underwriter, an Underwriting Team Leader, an Underwriting Manager and for the last five years has been responsible for keeping our ‘This Way’ system running.

Andrew Stinton

Product Development Underwriting Manager

T: 01902 392912

Eve looks after the marketing for Thistle Underwriting and has worked in marketing for over 16 years, covering all aspects including traditional print, online, website, PR, copywriting and social media. Eve has over five years’ experience specific to commercial insurance.

Eve Farrell

Marketing Executive

T: 01902 392931


Lynn Owen is Team Leader and has worked for Thistle for 21 years. Lynn loves working closely with her team every day; looking for ways to give our brokers faster, smoother and reliable service. Lynn brings bundles of positivity and energy; continually looking at processes that will both increase revenue but also improve the customer service journey as she believes this is key to her role as Team Leader.

Lynn Owen

Team Leader for New Business

T: 01902 392903

Rachael is the Team Leader for the North Team and has worked for Thistle for 19 years. Rachael enjoys the variety her role offers, with no two days ever being the same. Rachael brings knowledge and experience through her various different roles within the business over the years.

Rachael Tighe

Team Leader for Existing Business

T: 01902 229475

Christian has worked in the industry for over 17 years including broking, and for both MGA’s and Insurers; giving him a strong grounding on the industry. Christian most recently spent the last seven years working closely with brokers developing relationships for Commercial and schemes-based business. Christian feels his previous role working for an insurance broker for 10 years selling commercial related products gives him a great understanding of the requirements of our Broker Panel.

Christian Burton

Regional Development Manager for London & South East

T: 07522 229 722

Simon has worked in the sales and distribution aspect of the insurance industry for over 30 years, providing business development to brokers in the North of England, thoroughly enjoying the challenges and opportunities this brings. He has worked for Thistle since 2010.

Simon Hurt

RDM for the North

T: 07810 816 267

Dave looks after our brokers in the Central region and offers substantial experience in the insurance industry, both in the UK and overseas. Dave combines his extensive technical insurance knowledge with a hands-on approach and a clear understanding of customer requirements to develop strong broker relationships. He has over 27 years’ experience, with 17 years covering Business Development roles.

Dave Hinks

RDM for the Central region

T: 07398 505765

Daniel has 30 years of regional market underwriting experience. He has held a number of senior underwriting positions with recent roles including Regional Liability Underwriter at Brit where his portfolio included High Hazard Liability and Managing Market Underwriter for Corporate Construction within Zurich’s mid-market team. His time at Zurich included a spell as Construction Underwriting Manager (UK).

Daniel Storr

Construction Underwriting Manager

0113 398 4024

Karen Groom is our Senior Finance Business Partner and has been with Thistle for 12 years. She works in partnership with the Directors to achieve the company’s strategic and operational objectives. She is responsible for budgeting, forecasting, monthly trading updates, analysing and reviewing results by products and team performance and investigating trends in our business. Karen loves numbers; delving into the detail to spot trends which need further investigation.

Underwriting Teams