Our Claims Procedure for Underwriting

If you need to report a claim, please call the relevant number shown below and if unsure just call Thistle Underwriting on 01902 229 490 and we will be happy to help!

Important message for Mini Fleet Policyholders insured with Alpha Insurance A/S

On 8 May 2018 the Copenhagen Probate Court made an order of liquidation proceedings against Alpha Insurance A/S, CVR 21064440, Sundkrogsgade 21, c/o Harbour House, 2100 København Ø (now Alpha Insurance A/S in bankruptcy).

This means Alpha Insurance A/S will no longer be paying claims.

Further updates will be provided as soon as possible with information on how to proceed with claims, including information on the Danish Guarantee Fund for Non-life Insurance Companies.

Alpha’s homepage has been updated with information to creditors on the bankruptcy. The homepage will be updated continuously.

Alpha’s website: https://alphagroup.dk/

If you have any concerns in relation to the above message please contact Thistle Underwriting on 01902 229 490 or alternatively Alpha’s nominated claims handlers, Broadspires at thistleinsurance@broadspiretpa.co.uk.

Liability & Property & Packages / Contractors All Risks

phone-icon 0330 024 2587
email-icon thistlecommercialclaims@coveainsurance.co.uk

Motor Fleet

phone-icon0330 024 1937
email-icon thistleclaims@coveainsuance.co.uk

Legal Expenses

phone-icon 01902 229 490
email-icon claims@thistleunderwriting.co.uk

Older policies – check your insurer details contained in the policy wording/schedule

Canopius / QBE

phone-icon 0345 450 7303
email-icon thistleinsurance@broadspiretpa.co.uk