Our Claims Procedure for Underwriting

If you need to report a claim, please call the relevant number shown below and if unsure just call Thistle Underwriting on 01902 229 490 and we will be happy to help!

Important message for Mini Fleet Policyholders insured with Alpha Insurance A/S

Effective immediately, Alpha Insurance A/S has ceased all underwriting, including renewals. This decision is a direct consequence of CBL Insurance Limited, one of Alpha Insurance’s largest reinsurers, having had their A.M.Best “A-“ rating suspended and having been placed into interim liquidation. As such, the Board of Directors of Alpha Insurance A/S decided on Saturday, March 3rd, to cease all underwriting of new business as well as renewals with immediate effect. On Sunday, March 4th, the General Assembly of Alpha Insurance A/S decided to place the company into solvent liquidation. This means that Alpha Insurance A/S as from this date will be in run-off. Alpha advise that the company is solvent and that they therefore expect that all present and future obligations will be honoured, claims will be paid and all policies in force will remain so until their contractual expiry. They advise that Alpha Insurance continues to operate and all policies in force will be served as has been the case up to today.

Alpha’s website: https://alphagroup.dk/

If you have any concerns in relation to the above message please contact Thistle Underwriting on 01902 229 490 or alternatively Alpha’s nominated claims handlers, Broadspires at thistleinsurance@broadspiretpa.co.uk.

Liability & Property & Packages / Contractors All Risks

phone-icon 0330 024 2587
email-icon thistlecommercialclaims@coveainsurance.co.uk

Motor Fleet

phone-icon0330 024 1937
email-icon thistleclaims@coveainsuance.co.uk

Legal Expenses

phone-icon 01902 229 490
email-icon thistleinsurance@broadspiretpa.co.uk

Older policies – check your insurer details contained in the policy wording/schedule

Canopius / QBE

phone-icon 0345 450 7303
email-icon thistleinsurance@broadspiretpa.co.uk