Claims Contacts

If you need to report a claim, please call the relevant number shown below. If you are unsure, please call us on 01902 229 490 during office hours and we will be happy to help.

Liability, Property & Packages and Contractors All Risks

Older Policies

Check your insurer details contained in the policy wording / schedule

Important Message For Mini Fleet Policyholders Insured With Alpha Insurance A/S

On 8 May 2018 the Copenhagen Probate Court made an order of liquidation proceedings against Alpha Insurance A/S, CVR 21064440, Sundkrogsgade 21, c/o Harbour House, 2100 København Ø (now Alpha Insurance A/S in bankruptcy).

This means Alpha Insurance A/S will no longer be paying claims.

Further updates will be provided as soon as possible with information on how to proceed with claims, including information on the Danish Guarantee Fund for Non-life Insurance Companies.

Alpha’s homepage has been updated with information to creditors on the bankruptcy. The homepage will be updated continuously.

Alpha’s website:

If you have any concerns in relation to the above message please contact Thistle Underwriting on 01902 229 490 or alternatively Alpha’s nominated claims handlers, Broadspires at